# Feedback **URL:** https://community.equiwatt.com/c/feedback/2.md [Latest](https://community.equiwatt.com/latest.md) · [Categories](https://community.equiwatt.com/categories.md) · [Tags](https://community.equiwatt.com/tags.md) --- ## [About the Feedback category](https://community.equiwatt.com/t/about-the-feedback-category/1)
**Author:** [@system](https://community.equiwatt.com/u/system)\ **Replies:** 0\ **Last updated:** [28 June 2022 05:35 UTC](https://community.equiwatt.com/t/about-the-feedback-category/1 "2022-06-28T05:35:33Z")
Discussion about equiwatt, how it works, and how we can improve it. --- ## [Equivent duration inconsistency](https://community.equiwatt.com/t/equivent-duration-inconsistency/693)
**Author:** [@Jeremy\_Goff](https://community.equiwatt.com/u/Jeremy_Goff)\ **Replies:** 1\ **Last updated:** [10 January 2026 17:48 UTC](https://community.equiwatt.com/t/equivent-duration-inconsistency/693 "2026-01-10T17:48:34Z")
The Equivent on 6 Jan 2026 was scheduled from 17:00 to 19:00, i.e. 4 half hours or (4x30x60) 7200 seconds. But the Webhook payload stated 3600: Date: 06/01/2026 Start received: 17:01:56 ID: f40ddf6742b7761b0f7df1f65a… --- ## [Webhook and API documentation broken](https://community.equiwatt.com/t/webhook-and-api-documentation-broken/688)
**Author:** [@James\_Smith](https://community.equiwatt.com/u/James_Smith)\ **Replies:** 0\ **Last updated:** [22 November 2025 14:22 UTC](https://community.equiwatt.com/t/webhook-and-api-documentation-broken/688 "2025-11-22T14:22:54Z")
Managed to configure webhook connection to Home Assistant (the nabu casa doumentation is slightly wrong at the end) Equivent API documentation directs to a 404 page not found but I managed to get a partial answer via AI… --- ## [PowerSmart event notifications](https://community.equiwatt.com/t/powersmart-event-notifications/656)
**Author:** [@Jonathan\_Darby](https://community.equiwatt.com/u/Jonathan_Darby)\ **Replies:** 1\ **Last updated:** [23 January 2025 11:35 UTC](https://community.equiwatt.com/t/powersmart-event-notifications/656 "2025-01-23T11:35:36Z")
There us something very unsatisfactory about in-app notifications: notifications about events you don’t opt into disappear. This leaves you feeling gaslighted! “Tap for more details” does nothing after an event. … --- ## [No notification, and no details](https://community.equiwatt.com/t/no-notification-and-no-details/653)
**Author:** [@John\_Thomas](https://community.equiwatt.com/u/John_Thomas)\ **Replies:** 3\ **Last updated:** [7 January 2025 11:55 UTC](https://community.equiwatt.com/t/no-notification-and-no-details/653 "2025-01-07T11:55:41Z")
An instant power down tonight, but phone didn’t show a notification. App message says to tap for details but nothing happens. Regards John --- ## [National Grid DFS target](https://community.equiwatt.com/t/national-grid-dfs-target/649)
**Author:** [@Rich\_T](https://community.equiwatt.com/u/Rich_T)\ **Replies:** 3\ **Last updated:** [12 December 2024 14:58 UTC](https://community.equiwatt.com/t/national-grid-dfs-target/649 "2024-12-12T14:58:43Z")
Couple of hours into tonight’s DFS event. Dunno if it’s an issue with how the 3hr event is displayed in the app, but our target seems unachievable - it’s suggesting using less than 1,1kwh over three hours I’m going to s… --- ## [Share your feedback & WIN a £25 Amazon voucher! 🎁](https://community.equiwatt.com/t/share-your-feedback-win-a-25-amazon-voucher/607)
**Author:** [@Mark\_equiwatt](https://community.equiwatt.com/u/Mark_equiwatt)\ **Replies:** 0\ **Last updated:** [23 May 2024 11:54 UTC](https://community.equiwatt.com/t/share-your-feedback-win-a-25-amazon-voucher/607 "2024-05-23T11:54:31Z")
We need your feedback! 💭 If you have taken part in powerDOWN events with us this past winter between November and March, we would love you to share your feedback by completing our survey. Your feedback will help us impr… --- ## [Electric vehicles - why not Kia?](https://community.equiwatt.com/t/electric-vehicles-why-not-kia/591)
**Author:** [@John\_Thomas](https://community.equiwatt.com/u/John_Thomas)\ **Replies:** 1\ **Last updated:** [19 April 2024 13:15 UTC](https://community.equiwatt.com/t/electric-vehicles-why-not-kia/591 "2024-04-19T13:15:54Z")
You appear to support 14 brands of EV in your app but not Kia. Given the Niro was the third best-selling EV in the UK in 2023, why not? @Mark\_equiwatt --- ## [Open API & enabling webhooks (for Home Assistant Integrations)](https://community.equiwatt.com/t/open-api-enabling-webhooks-for-home-assistant-integrations/91)
**Author:** [@mahen](https://community.equiwatt.com/u/mahen)\ **Replies:** 17\ **Last updated:** [15 December 2023 12:36 UTC](https://community.equiwatt.com/t/open-api-enabling-webhooks-for-home-assistant-integrations/91 "2023-12-15T12:36:42Z")
Hello! I wanted to give an update on the open API we’re working on & how we plan to enable integrations to Home Assistant or other similar platforms. A few of you recently gave your feedback on this and that was quite u… --- ## [Unreliability in events?](https://community.equiwatt.com/t/unreliability-in-events/563)
**Author:** [@John\_Thomas](https://community.equiwatt.com/u/John_Thomas)\ **Replies:** 2\ **Last updated:** [5 December 2023 17:51 UTC](https://community.equiwatt.com/t/unreliability-in-events/563 "2023-12-05T17:51:16Z")
I’ve had smart plugs not responding, appearing offline to Equiwatt but online in Tapo, then as I was trying to check the status of the app a couple of minutes before tonight’s event, it reported “session expired”. Then t… --- ## [Powerdown of more than an hour](https://community.equiwatt.com/t/powerdown-of-more-than-an-hour/556)
**Author:** [@Jonathan\_Darby](https://community.equiwatt.com/u/Jonathan_Darby)\ **Replies:** 4\ **Last updated:** [29 November 2023 19:17 UTC](https://community.equiwatt.com/t/powerdown-of-more-than-an-hour/556 "2023-11-29T19:17:18Z")
Today’s 90 minute powerdown throws up an issue with Kasa plugs. They can’t be set to turn off for a period longer than 60 minutes. --- ## [PowerDown 16/11/23 - No Kasa trigger](https://community.equiwatt.com/t/powerdown-16-11-23-no-kasa-trigger/549)
**Author:** [@Rich\_T](https://community.equiwatt.com/u/Rich_T)\ **Replies:** 1\ **Last updated:** [21 November 2023 11:31 UTC](https://community.equiwatt.com/t/powerdown-16-11-23-no-kasa-trigger/549 "2023-11-21T11:31:48Z")
Opted in to this event around lunchtime today. 20mins ago I watched and waited for my Kasa plugs to go off, but they haven’t. --- ## [Avoided power cut](https://community.equiwatt.com/t/avoided-power-cut/133)
**Author:** [@Derek\_Streets](https://community.equiwatt.com/u/Derek_Streets)\ **Replies:** 0\ **Last updated:** [23 November 2022 11:57 UTC](https://community.equiwatt.com/t/avoided-power-cut/133 "2022-11-23T11:57:56Z")
Morning i see we avoided a power cut last night, do you get figures from the grid as to what energy was saved by the members, how many members do you currently have ?, hopefully the more that join and opt in to the grid … --- ## [Packaging biodegradable](https://community.equiwatt.com/t/packaging-biodegradable/127)
**Author:** [@John\_Thomas](https://community.equiwatt.com/u/John_Thomas)\ **Replies:** 4\ **Last updated:** [21 November 2022 14:43 UTC](https://community.equiwatt.com/t/packaging-biodegradable/127 "2022-11-21T14:43:52Z")
It’s good that your wrappers on plugs are biodegradable plastic, but are you working on your suppliers/associates too? --- ## [What happened this morning?](https://community.equiwatt.com/t/what-happened-this-morning/115)
**Author:** [@John\_Thomas](https://community.equiwatt.com/u/John_Thomas)\ **Replies:** 2\ **Last updated:** [14 November 2022 18:05 UTC](https://community.equiwatt.com/t/what-happened-this-morning/115 "2022-11-14T18:05:38Z")
The app wouldn’t start on my phone and one of the two plugs assigned to Equivents was off. Our fridge was warm. --- ## [So here's another thought](https://community.equiwatt.com/t/so-heres-another-thought/106)
**Author:** [@John\_Thomas](https://community.equiwatt.com/u/John_Thomas)\ **Replies:** 2\ **Last updated:** [25 October 2022 07:00 UTC](https://community.equiwatt.com/t/so-heres-another-thought/106 "2022-10-25T07:00:35Z")
Wouldn’t be surprised if this had been suggested before, but here goes. I’m going to allocate new smart plugs to the Powerline WiFi devices I have in the house. We have a couple of 2ft thick stone walls, so we need a fe… --- ## [Some thoughts, ideas](https://community.equiwatt.com/t/some-thoughts-ideas/86)
**Author:** [@John\_Thomas](https://community.equiwatt.com/u/John_Thomas)\ **Replies:** 7\ **Last updated:** [1 October 2022 18:09 UTC](https://community.equiwatt.com/t/some-thoughts-ideas/86 "2022-10-01T18:09:25Z")
So I have a Sky box, a bunch of chargers and a TV plugged into a plug bar, now via a KP115. Uses about 13W when the chargers are doing nothing. So I’ve set a schedule on the plug to leave it off when we’re unlikely to n…