# General

**URL:** https://community.equiwatt.com/c/general/6.md

[Latest](https://community.equiwatt.com/latest.md) · [Categories](https://community.equiwatt.com/categories.md) · [Tags](https://community.equiwatt.com/tags.md)

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## [About the General category](https://community.equiwatt.com/t/about-the-general-category/14)

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**Author:** [@mahen](https://community.equiwatt.com/u/mahen)\
**Replies:** 0\
**Last updated:** [6 July 2022 09:31 UTC](https://community.equiwatt.com/t/about-the-general-category/14 "2022-07-06T09:31:34Z")

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General discussions on energy saving, home automation, netzero and anything else related to equiwatt.

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## [Welcome to the equiwatt community!](https://community.equiwatt.com/t/welcome-to-the-equiwatt-community/7)

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**Author:** [@system](https://community.equiwatt.com/u/system)\
**Replies:** 2\
**Last updated:** [15 February 2024 18:21 UTC](https://community.equiwatt.com/t/welcome-to-the-equiwatt-community/7 "2024-02-15T18:21:26Z")

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Say hello to the equiwatt community, the official discussions site for equiwatt! You’ll find topics on new features, device integrations, development, and general discussions on energy saving, CO₂ reduction and EVs. Yo…

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## [🚀 New ways to earn points!](https://community.equiwatt.com/t/new-ways-to-earn-points/709)

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**Author:** [@yasas](https://community.equiwatt.com/u/yasas)\
**Replies:** 0\
**Last updated:** [18 March 2026 17:02 UTC](https://community.equiwatt.com/t/new-ways-to-earn-points/709 "2026-03-18T17:02:57Z")

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We’re excited to introduce Streaks and Entries, two new ways to earn more rewards for helping balance the grid. :fire: Streaks Every time you opt in and successfully deliver savings in an event, your streak increases. …

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## [Introducing our new beta feature - Energy tariff integration!](https://community.equiwatt.com/t/introducing-our-new-beta-feature-energy-tariff-integration/675)

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**Author:** [@Mark\_equiwatt](https://community.equiwatt.com/u/Mark_equiwatt)\
**Replies:** 9\
**Last updated:** [12 June 2025 14:57 UTC](https://community.equiwatt.com/t/introducing-our-new-beta-feature-energy-tariff-integration/675 "2025-06-12T14:57:25Z")

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Hi everyone, We’re excited to introduce our latest update to the equiwatt app, designed to make managing your energy usage even easier and more efficient. Say hello to our energy tariff integration! What’s new? As well…

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## [Connect to Kassa account screen](https://community.equiwatt.com/t/connect-to-kassa-account-screen/659)

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**Author:** [@Stephen\_C](https://community.equiwatt.com/u/Stephen_C)\
**Replies:** 3\
**Last updated:** [28 February 2025 19:03 UTC](https://community.equiwatt.com/t/connect-to-kassa-account-screen/659 "2025-02-28T19:03:17Z")

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Other question, can you just have 1 plug in my equivalent account? I have 2 plugs , if I disable (switched off at the main socket) 1 the app states both are offline Thanks

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## [Kassa plug timer](https://community.equiwatt.com/t/kassa-plug-timer/651)

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**Author:** [@Stephen\_C](https://community.equiwatt.com/u/Stephen_C)\
**Replies:** 7\
**Last updated:** [21 January 2025 15:10 UTC](https://community.equiwatt.com/t/kassa-plug-timer/651 "2025-01-21T15:10:26Z")

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My fridge and freezer were set to turn off for 3 hours, should only be an hour at the most using the app. Please fix Thanks

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## [Introducing PowerSmart: The new way to take part in NESO's Demand Flexibility Service (DFS) with equiwatt](https://community.equiwatt.com/t/introducing-powersmart-the-new-way-to-take-part-in-nesos-demand-flexibility-service-dfs-with-equiwatt/650)

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**Author:** [@Mark\_equiwatt](https://community.equiwatt.com/u/Mark_equiwatt)\
**Replies:** 0\
**Last updated:** [12 December 2024 10:04 UTC](https://community.equiwatt.com/t/introducing-powersmart-the-new-way-to-take-part-in-nesos-demand-flexibility-service-dfs-with-equiwatt/650 "2024-12-12T10:04:46Z")

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Hey equiwatt community! We’re thrilled to share some exciting updates to the equiwatt app as well as let you know about the launch of PowerSmart events and how you can make the most of NESO’s Demand Flexibility Servi…

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## [Tapo Integration](https://community.equiwatt.com/t/tapo-integration/51)

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**Author:** [@Ganey](https://community.equiwatt.com/u/Ganey)\
**Replies:** 9\
**Last updated:** [28 November 2024 11:36 UTC](https://community.equiwatt.com/t/tapo-integration/51 "2024-11-28T11:36:58Z")

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Hey, just wondering if there is any update from equiwatt on the tp-link Tapo integration? I have various Kasa plugs which work fine with the app but they can be hard to get hold of at times due to stock issues

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## [🚗 Own a Tesla? Connect it to equiwatt with a Virtual Key for Smartcar](https://community.equiwatt.com/t/own-a-tesla-connect-it-to-equiwatt-with-a-virtual-key-for-smartcar/643)

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**Author:** [@Mark\_equiwatt](https://community.equiwatt.com/u/Mark_equiwatt)\
**Replies:** 0\
**Last updated:** [15 November 2024 11:01 UTC](https://community.equiwatt.com/t/own-a-tesla-connect-it-to-equiwatt-with-a-virtual-key-for-smartcar/643 "2024-11-15T11:01:25Z")

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Set up a virtual key for your Tesla Hi everyone! :waving\_hand: If you own a Tesla, we wanted to remind you that we have made it easier for your EV to participate in equiwatt events and earn rewards. However, to make th…

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## [Own a Zaptec Electric Vehicle Charger? Connect it to equiwatt to earn 250 bonus points! 🔌](https://community.equiwatt.com/t/own-a-zaptec-electric-vehicle-charger-connect-it-to-equiwatt-to-earn-250-bonus-points/637)

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**Author:** [@Mark\_equiwatt](https://community.equiwatt.com/u/Mark_equiwatt)\
**Replies:** 0\
**Last updated:** [17 September 2024 10:33 UTC](https://community.equiwatt.com/t/own-a-zaptec-electric-vehicle-charger-connect-it-to-equiwatt-to-earn-250-bonus-points/637 "2024-09-17T10:33:03Z")

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Hi equiwatt community, Do you have a Zaptec electric vehicle charger at home? If the answer is yes, then we have some good news. You can now connect it to the equiwatt app! Why connect your Zaptec charger?🔌 Earn 250 Bo…

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## [Connect Your EV to equiwatt & Earn 250 Bonus Points!](https://community.equiwatt.com/t/connect-your-ev-to-equiwatt-earn-250-bonus-points/622)

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**Author:** [@Shubham](https://community.equiwatt.com/u/Shubham)\
**Replies:** 0\
**Last updated:** [6 September 2024 11:24 UTC](https://community.equiwatt.com/t/connect-your-ev-to-equiwatt-earn-250-bonus-points/622 "2024-09-06T11:24:19Z")

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Hello equiwatt Community :waving\_hand: As a member of the equiwatt community, we wanted to remind you that you can now also add your Electric Vehicle to the equiwatt app. Here’s how you can benefit: Connect Smart met…

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## [Plug failed - factory reset fixed](https://community.equiwatt.com/t/plug-failed-factory-reset-fixed/272)

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**Author:** [@John\_Thomas](https://community.equiwatt.com/u/John_Thomas)\
**Replies:** 2\
**Last updated:** [5 September 2024 13:59 UTC](https://community.equiwatt.com/t/plug-failed-factory-reset-fixed/272 "2024-09-05T13:59:53Z")

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One of my KP115s developed a fault. Seemed to be responding to Off/On requests from the Kasa App, but left the power on to the connected plug bar. I removed it from the App, which forced a factory reset. Appears to be …

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## [Can't login to the Community forum from a mobile device](https://community.equiwatt.com/t/cant-login-to-the-community-forum-from-a-mobile-device/615)

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**Author:** [@Rich\_T](https://community.equiwatt.com/u/Rich_T)\
**Replies:** 4\
**Last updated:** [15 July 2024 10:56 UTC](https://community.equiwatt.com/t/cant-login-to-the-community-forum-from-a-mobile-device/615 "2024-07-15T10:56:18Z")

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The authentification codes being sent to login to the forum are alpha-numeric, but the input screen on Android mobile devices only brings up a numerical keypad, so you can only access the forum through a device with a ph…

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## [Kasa integration](https://community.equiwatt.com/t/kasa-integration/618)

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**Author:** [@Jeremy\_Goff](https://community.equiwatt.com/u/Jeremy_Goff)\
**Replies:** 1\
**Last updated:** [15 July 2024 09:54 UTC](https://community.equiwatt.com/t/kasa-integration/618 "2024-07-15T09:54:49Z")

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The TP-Link KP303 Kasa Wi-Fi Smart Plug Extension Cable does not show up in linked Kasa account.

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## [4th July event - PowerUP?](https://community.equiwatt.com/t/4th-july-event-powerup/616)

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**Author:** [@Rich\_T](https://community.equiwatt.com/u/Rich_T)\
**Replies:** 1\
**Last updated:** [11 July 2024 14:57 UTC](https://community.equiwatt.com/t/4th-july-event-powerup/616 "2024-07-11T14:57:33Z")

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The event on 04 Jul 2024 at 16:00 - 17:00 is being reported as a PowerUP event in my participation summary …was it ? The notification was for an instant PowerDOWN :thinking:

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## [Exciting New Updates to Your equiwatt App! 🚀](https://community.equiwatt.com/t/exciting-new-updates-to-your-equiwatt-app/612)

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**Author:** [@Mark\_equiwatt](https://community.equiwatt.com/u/Mark_equiwatt)\
**Replies:** 0\
**Last updated:** [19 June 2024 15:09 UTC](https://community.equiwatt.com/t/exciting-new-updates-to-your-equiwatt-app/612 "2024-06-19T15:09:45Z")

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Hi everyone, We’re thrilled to announce some fantastic updates to the equiwatt app, designed to make managing your energy usage even easier and more efficient. Here’s what’s new: Smart Meter Management Made Simple Sta…

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## [Calling all equiwatt EV owners🔌🚗](https://community.equiwatt.com/t/calling-all-equiwatt-ev-owners/605)

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**Author:** [@Shubham](https://community.equiwatt.com/u/Shubham)\
**Replies:** 0\
**Last updated:** [30 April 2024 13:55 UTC](https://community.equiwatt.com/t/calling-all-equiwatt-ev-owners/605 "2024-04-30T13:55:31Z")

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Hello, community :waving\_hand: We are excited to invite all of our members who own electric vehicles to participate in our EV trial to help us refine our product and services tailored to electric mobility. As part of t…

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## [Connect your smart thermostat to equiwatt & get 1000 points!](https://community.equiwatt.com/t/connect-your-smart-thermostat-to-equiwatt-get-1000-points/285)

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**Author:** [@mahen](https://community.equiwatt.com/u/mahen)\
**Replies:** 15\
**Last updated:** [29 March 2024 07:08 UTC](https://community.equiwatt.com/t/connect-your-smart-thermostat-to-equiwatt-get-1000-points/285 "2024-03-29T07:08:32Z")

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I'm super excited to let you know about our new smart heating integration! 🎉It's currently at an early beta stage, and we're looking for some of you to help us test, give feedback and shape the final product! We’ll be…

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## [Deleting past notifications](https://community.equiwatt.com/t/deleting-past-notifications/545)

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**Author:** [@Derek\_Streets](https://community.equiwatt.com/u/Derek_Streets)\
**Replies:** 6\
**Last updated:** [20 December 2023 11:22 UTC](https://community.equiwatt.com/t/deleting-past-notifications/545 "2023-12-20T11:22:52Z")

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Morning is there a way to delete past notifications Cheers Derek

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## [Latest app version (?)](https://community.equiwatt.com/t/latest-app-version/564)

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**Author:** [@Rich\_T](https://community.equiwatt.com/u/Rich_T)\
**Replies:** 3\
**Last updated:** [7 December 2023 11:20 UTC](https://community.equiwatt.com/t/latest-app-version/564 "2023-12-07T11:20:36Z")

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Is v2.1.4 (20338) the latest version of the app? Aside from some issues participating in events, I’ve also noticed Need Help? doesn’t load the equiwatt page/this forum anymore, just a blank page.

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## [Late notificaion of Equivent for those taking part manually](https://community.equiwatt.com/t/late-notificaion-of-equivent-for-those-taking-part-manually/212)

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**Author:** [@colin\_whitfield](https://community.equiwatt.com/u/colin_whitfield)\
**Replies:** 8\
**Last updated:** [21 November 2023 11:48 UTC](https://community.equiwatt.com/t/late-notificaion-of-equivent-for-those-taking-part-manually/212 "2023-11-21T11:48:03Z")

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I had no prior notificaion of todays event. At 17:02 I was notified of a message. I didn’t respond immediately as I was boiling the kettle for a cuppa at the time. By the time I got back to my phone it was 17:15. I had n…

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## [Introducing powerDOWN, powerUP & instant events... ⚡](https://community.equiwatt.com/t/introducing-powerdown-powerup-instant-events/514)

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**Author:** [@Mark\_equiwatt](https://community.equiwatt.com/u/Mark_equiwatt)\
**Replies:** 15\
**Last updated:** [9 September 2023 08:47 UTC](https://community.equiwatt.com/t/introducing-powerdown-powerup-instant-events/514 "2023-09-09T08:47:18Z")

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With the latest update to the app, we will be implementing a number of changes to equivents that we wanted to let you all know about. Let us introduce you to our new names and equivent types! 1) powerDOWN events What i…

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## [We’ve made some updates to equivents!](https://community.equiwatt.com/t/we-ve-made-some-updates-to-equivents/255)

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**Author:** [@Mark\_equiwatt](https://community.equiwatt.com/u/Mark_equiwatt)\
**Replies:** 11\
**Last updated:** [18 August 2023 16:29 UTC](https://community.equiwatt.com/t/we-ve-made-some-updates-to-equivents/255 "2023-08-18T16:29:37Z")

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After receiving quite a bit of feedback from many of you suggesting that you would like us to give you more notice of when equivents are happening we have made some updates which we wanted to share with you. For any of …

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## [Dissapointed as no responce to yesterdays question](https://community.equiwatt.com/t/dissapointed-as-no-responce-to-yesterdays-question/519)

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**Author:** [@Derek\_Streets](https://community.equiwatt.com/u/Derek_Streets)\
**Replies:** 2\
**Last updated:** [17 August 2023 11:00 UTC](https://community.equiwatt.com/t/dissapointed-as-no-responce-to-yesterdays-question/519 "2023-08-17T11:00:53Z")

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was unable to participate in yesterdays event as when i went to participate tab all i received was timer circle going round and round.

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## [How are equivent points worked out?](https://community.equiwatt.com/t/how-are-equivent-points-worked-out/269)

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**Author:** [@Mark\_equiwatt](https://community.equiwatt.com/u/Mark_equiwatt)\
**Replies:** 7\
**Last updated:** [3 August 2023 14:01 UTC](https://community.equiwatt.com/t/how-are-equivent-points-worked-out/269 "2023-08-03T14:01:25Z")

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After receiving a few queries regarding the value of points varying between events, despite the amount of energy being reduced being the same, we thought it was worth clarifying a few things. Why the difference in point…

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## [Learn about our latest updates to the app! 📱](https://community.equiwatt.com/t/learn-about-our-latest-updates-to-the-app/508)

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**Author:** [@Mark\_equiwatt](https://community.equiwatt.com/u/Mark_equiwatt)\
**Replies:** 4\
**Last updated:** [24 July 2023 12:34 UTC](https://community.equiwatt.com/t/learn-about-our-latest-updates-to-the-app/508 "2023-07-24T12:34:08Z")

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After listening to your feedback, we are pleased to share some exciting new updates to the equiwatt app with you all! An easier way to get connected 😊 Firstly, some of you have fed back that you have not always found i…

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## [Home Assistant Integration](https://community.equiwatt.com/t/home-assistant-integration/85)

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**Author:** [@The\_G](https://community.equiwatt.com/u/The_G)\
**Replies:** 9\
**Last updated:** [24 July 2023 11:03 UTC](https://community.equiwatt.com/t/home-assistant-integration/85 "2023-07-24T11:03:58Z")

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Hi, I’d like to use Equiwatt with my Home Assistant setup. Do you have any plans for releasing a HA integration? Ideally, I’m expecting a simple Off-On switch command during an equivent (normal/manual event). I can the…

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## [New Kasa API is now available for all 🔌](https://community.equiwatt.com/t/new-kasa-api-is-now-available-for-all/507)

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**Author:** [@Mark\_equiwatt](https://community.equiwatt.com/u/Mark_equiwatt)\
**Replies:** 0\
**Last updated:** [21 July 2023 13:18 UTC](https://community.equiwatt.com/t/new-kasa-api-is-now-available-for-all/507 "2023-07-21T13:18:44Z")

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Own a Kasa KP115 or HS110 energy monitoring smart plug? We are excited to let you know that after a successful trial with our beta users, the new Kasa API is now live and available for everyone to use in the app! Read …

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## [Review the equiwatt app for a chance to WIN £50 in points! 🎁](https://community.equiwatt.com/t/review-the-equiwatt-app-for-a-chance-to-win-50-in-points/490)

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**Author:** [@Mark\_equiwatt](https://community.equiwatt.com/u/Mark_equiwatt)\
**Replies:** 0\
**Last updated:** [15 June 2023 12:40 UTC](https://community.equiwatt.com/t/review-the-equiwatt-app-for-a-chance-to-win-50-in-points/490 "2023-06-15T12:40:39Z")

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Update - 4th July 2023 We have a winner!🥳 Thank you to everyone that took the time to leave a review of our app, we really appreciate all of your feedback. Not only do your reviews help us as we work on improving the app…

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## [New Rewards added to the Gift Store! 🎁](https://community.equiwatt.com/t/new-rewards-added-to-the-gift-store/501)

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**Author:** [@Mark\_equiwatt](https://community.equiwatt.com/u/Mark_equiwatt)\
**Replies:** 0\
**Last updated:** [3 July 2023 15:24 UTC](https://community.equiwatt.com/t/new-rewards-added-to-the-gift-store/501 "2023-07-03T15:24:02Z")

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Thank you to everyone that gave their suggestions for what they wanted to see added to the Gift Store in the equiwatt app and to everyone that voted in our poll! New Rewards are now available in the Gift Store! As some …

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