# No notification, and no details

**URL:** https://community.equiwatt.com/t/no-notification-and-no-details/653
**Category:** Feedback
**Created:** [18 December 2024 17:41 UTC](https://community.equiwatt.com/t/no-notification-and-no-details/653 "2024-12-18T17:41:27Z")
**Posts on this page:** 4
**Page:** 1

<div class="post-metadata">

### Author: ![John\_Thomas](https://community.equiwatt.com/user_avatar/community.equiwatt.com/john_thomas/32/25_2.png) [@John\_Thomas](https://community.equiwatt.com/u/John_Thomas)
#### Post date: [18 December 2024 17:41 UTC](https://community.equiwatt.com/t/no-notification-and-no-details/653/1 "2024-12-18T17:41:27Z")

</div>

An instant power down tonight, but phone didn’t show a notification.

App message says to tap for details but nothing happens.

Regards

John

---

<div class="post-metadata">

### Author: ![Mark\_equiwatt](https://community.equiwatt.com/user_avatar/community.equiwatt.com/mark_equiwatt/32/178_2.png) [@Mark\_equiwatt](https://community.equiwatt.com/u/Mark_equiwatt)
#### Post date: [19 December 2024 09:35 UTC](https://community.equiwatt.com/t/no-notification-and-no-details/653/2 "2024-12-19T09:35:09Z")

</div>

Hi @John_Thomas,

Thank you for letting us know, I will pass this on to the team to investigate.

All the best,

Mark - Team equiwatt

---

<div class="post-metadata">

### Author: ![John\_Thomas](https://community.equiwatt.com/user_avatar/community.equiwatt.com/john_thomas/32/25_2.png) [@John\_Thomas](https://community.equiwatt.com/u/John_Thomas)
#### Post date: [19 December 2024 17:18 UTC](https://community.equiwatt.com/t/no-notification-and-no-details/653/3 "2024-12-19T17:18:08Z")

</div>

Got a notification this time, and the app displayed the “Consume less than” figure - though, as I’ve said before it’s in kW, which is a rate, not kWh which is an amount. I don’t think I saw “Consume less than” yesterday.

The app notificaiton again says “Tap for more details” but nothing happens when I tap… that’s alright because I can see all the details of interest, but the message is confusing.

---

<div class="post-metadata">

### Author: ![Ragav\_Krishnakumar](https://community.equiwatt.com/user_avatar/community.equiwatt.com/ragav_krishnakumar/32/209_2.png) [@Ragav\_Krishnakumar](https://community.equiwatt.com/u/Ragav_Krishnakumar)
#### Post date: [7 January 2025 11:55 UTC](https://community.equiwatt.com/t/no-notification-and-no-details/653/4 "2025-01-07T11:55:41Z")

</div>

Hi John,

Thank you for your feedback!

We’ve noted your points about the kW vs. kWh display and the “Tap for more details” message. We’re already working to improve how this information is presented to make it clearer and more user-friendly.

Your input is really helpful, and we appreciate you taking the time to share it. Please don’t hesitate to reach out if you have more suggestions or encounter any other issues.

Regards,  
Ragav Krishnakumar