Hi guys
My account was set to auto opt in and now it has disabled it and says I need a 5 event streak to activate it. What’s the point in having it if it’s not going to work correctly. Any ideas ?
Tia
Hi Tia
The auto opt in feature becomes available once you’ve built a five-event streak. To maintain your streak, you’ll need to use less energy than forecast during each event you’ve opted into.
If your streak is broken, auto opt-in will be disabled, and you’ll need to complete another five qualifying events in a row to reactivate it.
We hope this helps! Please feel free to contact us if you have any further questions, and thank you for being part of the equiwatt community.