Can't login to the Community forum from a mobile device

The authentification codes being sent to login to the forum are alpha-numeric, but the input screen on Android mobile devices only brings up a numerical keypad, so you can only access the forum through a device with a physical QWERTY keyboard at the moment

Hi @Rich_T, thank you for getting in touch with us.

This is something that we are currently looking to resolve. There appears to be a known issue with the Microsoft SwiftKey keyboard on some Android devices that prevents the alpha-numeric keyboard from appearing.

In the meantime, you can try either changing your default keyboard on your device or copy and paste the authentication codes from the email into the app.

All the best,

Mark - Team equiwatt

Cheers @Mark_equiwatt

Copy and paste only populates the first box unfortunately.