No notification of events for many months

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1

I haven’t had notification of any events for many months, I assume that I should have had these. I sent an email a while back which is unanswered.

I regularly use a VPN, could this be why or is there something wrong with my account?

2

I don’t know if it’s regional, but I’ve just had notification of an event from 7pm - 8pm tonight

Is there anything showing in the app?

3

Hi Rich,

Thanks for responding, I have no notification in my app and have had the VPN off today.

Equiwatt seem reluctant to respond to enquiries.