I register to every event, but get zero score as says no reading however I am getting a daily reading.
Hi @Louise_graham,
Thank you for getting in touch with us.
I have checked your account and can see that your smart meter is currently displaying as though it is not connected which is why we are not receiving any readings from it.
I have asked my colleague to investigate this issue for you as it appears there is something not quite right.
We will get back in touch with you once we have identified and resolved the issue.
Apologies for the inconvenience and thank you for your patience.
All the best,
Mark
Team equiwatt