How can I stop them from accessing my kasa plugs .
Because I have now got no access to their app after renewing access to my smart metre.
All I get from the app now is.
Whoops!
We were unable to opt you into event schemes at this time. Please try again later
I’ve been with this company nearly from the beginning and this is the way they treat you.
I think the easiest way is to (temporarily) change your password in the KASA app.
I’ve had a quick scan through the settings and can’t see anything about smart integration, but honestly can’t remember if anything was listed before (I withdrew consent once the 2hr events became common)
We’re really sorry for the frustration and inconvenience this has caused, and we really appreciate you being part of the equiwatt community for such a long time.
We recently experienced an issue with smart meter data ingestion which affected parts of the app for some users. This has now been resolved, but we’re sorry that it impacted your experience and prevented you from accessing the app as expected.
Regarding your Kasa plugs, you can unlink them from equiwatt directly through the app.
Alternatively, if you’d prefer to revoke access from the Kasa side, you can change your Kasa account password and then select “Log out from other places” in your Kasa account. This will sign out any existing sessions using your previous login.
If you’re still unable to log in to your equiwatt account, please let us know and we’ll be happy to look into this for you.
Thanks again for your patience and understanding, and most importantly, thank you for being part of equiwatt for all these years. We really do appreciate your continued support.