Automatic devices not participating

Support
#1

Not sure why but recently it keeps reporting that my automatic devices ain’t participating in events, but I can assure you, they are.

I’ve tried to attach a screenshot, but the button for that doesn’t appear to be doing anything?

Thanks

#2

Hi @Ninko, there is nothing to worry about on that front. We know that your devices are participating automatically. With the recent changes to how we are running equivents, there are still some bits of the app that need to be updated, including this text that you have mentioned. This will be updated in the coming weeks as part of a new app update.

Thanks,

Mark - Team equiwatt

#3

Ah, right, ok thanks.