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About the Support category
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0
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665
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2 February 2023
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Can't connect smart meter
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3
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22
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21 January 2026
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When are Loyalty Points awarded?
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3
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355
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19 January 2026
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Address not listed in App
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1
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25
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19 January 2026
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Cannot access community via app
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0
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26
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14 January 2026
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Referral link is dead
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0
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23
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14 January 2026
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Your meter connection is expired
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0
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32
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11 January 2026
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Am I still connected to Equiwatt?
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14
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1384
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12 December 2025
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Superfluous Equivent triggers
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5
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122
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28 November 2025
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You can't read my meter?
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1
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103
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27 November 2025
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Smartmeter 30 minute readings
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3
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230
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1 October 2025
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Kasa automation not working again!
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19
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1413
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28 July 2025
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No smart meter data
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5
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320
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1 July 2025
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Kasa plugs going offline
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9
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382
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12 June 2025
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Kasa plug major fault
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11
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2073
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11 March 2025
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Webhook integration payload
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7
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669
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13 December 2024
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Equivent webhook triggers
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2
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286
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11 December 2024
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Kasa KP115 Intermittently Losing Connectivity
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5
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598
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3 December 2024
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British Gas Peak Energy
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1
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286
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29 November 2024
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Kasa Plugs losing connectivity after Equivent
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10
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871
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20 September 2024
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Important notice regarding TP-Link Kasa KP115 smart plugs
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9
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1849
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17 September 2024
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Smart plug usage showing as "calculating" after more than a year
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1
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367
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29 July 2024
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Kasa Plugs Keep Losing Connectivity
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2
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648
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22 July 2024
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KP115 reliability
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0
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390
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2 May 2024
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Energy Saving Apps
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0
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605
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7 November 2023
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Errors in energy measurement and point calculation
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7
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659
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27 March 2024
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Unable to connect Kasa Account
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1
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510
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26 March 2024
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Kasa plugs showing off line
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4
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518
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25 February 2024
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Unable to collect 30min readings
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3
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477
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8 January 2024
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Points pending more than 14 days
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4
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702
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2 January 2024
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