Introducing PowerSmart: The new way to take part in NESO's Demand Flexibility Service (DFS) with equiwatt


Hey equiwatt community!

We’re thrilled to share some exciting updates to the equiwatt app as well as let you know about the launch of PowerSmart events and how you can make the most of NESO’s Demand Flexibility Service (DFS) with equiwatt. This is your chance to save energy, reduce your bills, and win some great prizes along the way!

What Is DFS and Why Does It Matter?

Relaunching for the third time this winter, the Demand Flexibility Service (DFS) is a national initiative run by NESO (National Electricity System Operator). Its goal is to reduce electricity consumption during peak times to help balance supply and demand on the energy grid. By reducing demand, we can limit reliance on polluting fossil fuel power stations and support the transition to a cleaner, more sustainable energy system.

As an approved provider you can take part in DFS events with us regardless of who your energy supplier is. All you need is a working smart meter with 30 minute readings.

What’s New?


We’ve rolled out several new features to enhance your app experience:

  • :bell: Multi-Event Notifications: If multiple events have been scheduled you will now be able to see these in the home page of the app so you never miss an opportunity to participate.
  • :gift: More Gift Options: Now, you can choose from a wider range of rewards to suit your preferences with over 30+ eGift cards to choose from! It’s our way of saying thank you for being an energy-saving champion.
  • :trophy: Spot Prize Competition: Join PowerSmart events for a chance to win exciting prizes. Each event you participate in increases your chances of landing a surprise reward!
  • :robot: Automations unlocked: Smart devices like electric vehicles, Tado thermostats, and smart plugs can now be used by all our users to automatically reduce their energy usage during events.

For example:

  • Smart thermostats can lower the heating in your house by 5°C automatically for the event duration thanks to our new Tado integration. Learn more.
  • Electric vehicles can pause charging temporarily during an event to help reduce demand thanks to our integration with Smartcar and Zaptec EV chargers.
  • Smart plugs can switch devices off for the duration of an event and switch them back on at the end via our integration with TP-Link Kasa smart plugs. Learn more.
  • Open API & Webhooks can be used to set up custom automations to fit your needs. From setting up event alerts to switching off your devices. Learn more.
  • IFTTT Applets can be used to remotely switch off your devices when an event starts or send you notifications when an event has been scheduled. Learn more.

Why Participate in powerSmart events?

By joining PowerSmart events, you’re helping to balance the energy grid during peak times while earning rewards for your efforts. It’s a win-win: you save money, support a greener planet, and get rewarded with points redeemable for amazing gifts. Plus, your participation contributes to the success of NESO’s DFS, making a real difference in the clean energy transition.

How to Get Started:

  1. Open your equiwatt app.
  2. Opt in to powerSmart events via the green button on the home screen (Learn more here)
  3. Look out for PowerSmart event notifications.
  4. Reduce your energy usage during the event and start earning points.

Pro Tips for Success:

  • Connect smart devices like plugs or EV chargers to automate your participation.
  • Check the leaderboard to see how you stack up against other community members.
  • Participate in as many events as possible to maximise your rewards and boost your chances in the Spot Prize competition.

We’d love to hear your thoughts on the latest updates and we can’t wait to share some more in the coming months!

If you have any tips or experiences, please share them in the comments below, and let us know how you’re using the app to make the most of PowerSmart events.

Together, we’re powering a cleaner, smarter future. Let’s keep the energy-saving momentum going!

All the best,

Mark - Team equiwatt