Kasa plugs showing off line

Support
#1

Kasa plugs are all showing off line in the App, when they are not all are working correctly, they all show on line in the Kasa App ?

#2

Hi @Derek_Streets, thanks for reporting this. May I ask if you have tried disconnecting them from equiwatt App and try connecting them again? Let me know if that works.

Additionally, I will raise this with my colleague to see if there is anything more to it.

Thanks again for your patience.

#3

Yes that worked thankyou

#4

Just checked app and all Kasa plugs showing of line again, must be a problem somewhere??

#5

Mine keep doing that too. I’ve lost faith in them to be honest