I have read that ESO pay Equiwatt within 14 days. However some of my points have been pending for longer. How long can it take ?
I now have 6 events waiting for ponts to be verified and issued
As my colleague Mahen explained in another post we can only release the pending points once ESO have settled each event with us and this can take up to 1-2 months from the event date.
So far this week we will only be releasing the points for the event that happened on the 16th of November.
Mark - Team equiwatt
thank you for your reply. I was just confused because this information wasn’t easy to find!! In fact one of your posts states that you receive payment within 14 days.
Hi @Karen_Farrington, not a problem.
Apologies for any confusion. We have been working on updating the app text to make it clearer. Thanks, Mark - Team equiwatt