Hi,
I signed up for the equiwatt app a couple weeks ago.
I provided my details and the sign up process was successful.
On the last page I accidentally pressed back, and it took me back a few steps in the sign-up process.
I went through the steps again, but this time at the end I got an error message, screenshot attached.
I tried reinstalling the app but this initially didn’t work. After a couple of days I was able to continue and get into the app.
However since that time I haven’t received notifications for any events - so I am unsure whether my account is commissioned or set up properly after the sign up error. It feels like perhaps I have an account but I haven’t actually been signed up for any event schemes, as the error says.
Could someone take a look at the account and let me know whether things are set up right?
Thanks
